Terms of Service

Last Updated: March 19, 2026

SMS/TEXT MESSAGING TERMS

By opting in to receive text messages from Limitless Roofing Solutions or any of our roofing contractor clients, you agree to the following:

Program Description: Limitless Roofing Solutions sends automated SMS and MMS messages related to roofing services, including appointment reminders, service follow-ups, insurance claim updates, Google review requests, and billing reminders.

Message Frequency: Message frequency varies. You may receive up to 15 messages per month depending on the status of your roofing project or inquiry.

Message and Data Rates: Message and data rates may apply. Your mobile carrier's standard messaging rates apply to all messages sent and received. Limitless Roofing Solutions is not responsible for any charges imposed by your carrier.

Opt-Out: You may opt out at any time by replying STOP to any message. You will receive a single confirmation message and no further texts unless you opt in again.

Help: For help, reply HELP to any message or contact us at Admin@limitlessroofingcollective.com or call +1 830-929-8036.

Support Contact: Limitless Roofing Solutions, 12903 Ben Milam Dr, Buda, TX 78652. Email: Admin@limitlessroofingcollective.com. Phone: +1 830-929-8036.

Carrier Liability: Carriers (AT&T, T-Mobile, Verizon, Sprint, U.S. Cellular, and affiliates) are not liable for delayed or undelivered messages.

Age Restriction: You must be 18 years of age or older to opt in to our SMS program. By opting in, you confirm that you are at least 18 years old.

No Sharing of SMS Consent: We do not share, sell, or distribute your opt-in consent information or phone number with any third parties for their own marketing purposes. Your SMS consent is used solely for communications from Limitless Roofing Solutions and the specific roofing contractor with whom you are engaged.

Privacy: View our full Privacy Policy at https://www.limitlessroofingcollective.com/privacy-policy

Consent Not Required: Consent to receive text messages is not required as a condition of purchasing any goods or services.

1. DEFINITIONS

1.1 "Limitless Roofing Solutions," "LRS," "we," "us," or "our" refers to Limitless Roofing Solutions, a business operating at 12903 Ben Milam Dr, Buda, TX 78652.

1.2 "Services" refers to the CRM automation setup, configuration, management, and related consulting services provided by LRS, including but not limited to GoHighLevel (GHL) automation system buildouts, SMS and email automation campaigns, pipeline management configurations, workflow design, and ongoing system support.

1.3 "Client" refers to any roofing contractor, roofing company, or authorized representative thereof who engages LRS for the provision of Services.

1.4 "Platform" refers to GoHighLevel (GHL) or any third-party software utilized in the delivery of Services.

1.5 "Automation System" refers to the workflows, pipelines, campaigns, templates, snapshots, triggers, and other automated configurations built by LRS within the Platform on behalf of Client.

1.6 "Service Plan" refers to the specific tier of Services selected by Client, as described in Section 3 of these Terms.

2. DESCRIPTION OF SERVICES

2.1 Overview. Limitless Roofing Solutions is a CRM automation agency specializing in the design, buildout, and management of GoHighLevel automation systems for roofing contractors operating in the State of Texas and surrounding markets.

2.2 Core Services. Depending on the Service Plan selected, LRS may provide:

(a) CRM Automation Setup — Configuration of GoHighLevel sub-accounts, contact management, custom fields, tags, and data organization.

(b) SMS and Email Automation — Automated text and email sequences for lead nurturing, appointment reminders, follow-ups, review requests, and re-engagement campaigns.

(c) Pipeline Management — Sales pipelines, opportunity tracking, automated stage-movement triggers, and reporting dashboards.

(d) Workflow Automation — Lead assignment, task creation, internal notifications, calendar integrations, and third-party connections.

(e) Ongoing Management and Support — Campaign optimization, workflow adjustments, performance monitoring, reporting, and technical support.

2.3 Limitations. LRS does not provide roofing contracting services, legal advice, tax advice, or financial planning. LRS does not guarantee specific business outcomes, revenue increases, or lead generation volumes.

3. SERVICE PLANS AND PRICING

3.1 Available Service Plans:

(a) Starter Plan — Setup fee: $1,500.00 (USD) | Monthly retainer: $497.00 (USD)
(b) Growth Plan — Setup fee: $3,000.00 (USD) | Monthly retainer: $997.00 (USD)
(c) Premium Plan — Setup fee: $5,000.00 (USD) | Monthly retainer: $1,497.00 (USD)

3.2 Scope of Each Plan. Specific deliverables will be outlined in a separate Service Agreement provided prior to engagement.

3.3 Custom Services. Custom services outside standard plans require separate written quotes agreed upon by both parties.

3.4 Price Changes. LRS may modify pricing upon thirty (30) days' written notice. Changes take effect at the next billing cycle. Client may terminate if they do not agree to revised pricing.

4. PAYMENT TERMS

4.1 Setup Fees. Due in full prior to commencement of work. LRS will not begin until payment is received and cleared.

4.2 Monthly Retainers. Billed on the 1st of each month, due upon receipt. First retainer due on the 1st of the month following system delivery.

4.3 Payment Methods. Credit card, debit card, or ACH transfer. Client authorizes LRS to charge the payment method on file.

4.4 Late Payments. Payments past due by five (5) business days accrue a late fee of 1.5% per month. Services may be suspended after ten (10) business days past due.

4.5 Suspension for Non-Payment. Accounts past due more than ten (10) business days may be suspended. Reactivation fee: $250.00 (USD) plus all outstanding balances.

4.6 Taxes. All fees exclude applicable taxes. Client is responsible for all sales, use, or value-added taxes.

4.7 Disputed Charges. Must be reported in writing within fifteen (15) days of billing date.

5. REFUND POLICY

5.1 Setup Fees. Non-refundable once work has commenced (typically within one business day). Cancellation before work begins: refund minus 10% administrative fee.

5.2 Monthly Retainers. Non-refundable for the current billing period. No partial-month refunds.

5.3 No Refunds for Dissatisfaction with Results. Business outcomes depend on factors beyond LRS's control. Dissatisfaction with metrics does not constitute grounds for refund.

6. SERVICE LEVEL AGREEMENT

6.1 Initial Build Turnaround. Three (3) business days from receipt of setup fee, required business information, and active GHL subscription.

6.2 Revisions. First round of revisions within two (2) business days. Excessive revisions or scope changes may incur additional fees.

6.3 Support Hours. Monday–Friday, 9:00 AM–5:00 PM Central Time, excluding federal holidays.

6.4 Response Times:
(a) Critical Issues (system outages): Within four (4) business hours
(b) Standard Issues (configuration changes): Within one (1) business day
(c) Low-Priority Requests (enhancements): Within two (2) business days

6.5 Support Channels: Email: Admin@limitlessroofingcollective.com | Phone: +1 512-636-0889

6.6 Uptime. LRS does not host the Platform and cannot guarantee platform uptime. GoHighLevel uptime is subject to their own terms.

7. CLIENT RESPONSIBILITIES

7.1 Provision of Business Information. Client must provide all information needed for system configuration in a timely manner.

7.2 GoHighLevel Subscription. Client is solely responsible for maintaining an active GHL subscription at their own expense.

7.3 SMS and TCPA Compliance. Client is solely responsible for: obtaining proper consent from all contacts, maintaining consent records, honoring opt-out requests, ensuring contact lists are compliant, complying with A2P 10DLC requirements, and reviewing all automated message content before activation. LRS configures systems to support compliance but does not provide legal advice.

7.4 Timely Communication. Client shall respond to LRS requests within five (5) business days.

7.5 Accurate Information. Client warrants all information provided is accurate and complete.

7.6 Authorized Use. Services shall only be used for lawful roofing business operations.

8. INTELLECTUAL PROPERTY

8.1 LRS IP. LRS retains all rights to proprietary templates, workflows, snapshots, and methodologies. Client receives a limited, non-exclusive, non-transferable license during the active engagement.

8.2 Client Data. Client retains all rights to their business data, contacts, and proprietary content.

8.3 Custom Work. Underlying templates and logic remain LRS IP. The configured instance with Client-specific content and branding is Client's property.

8.4 No Reverse Engineering. Client shall not reverse engineer or replicate LRS IP.

8.5 Portfolio Rights. LRS may reference Client for marketing and portfolio purposes unless Client opts out in writing.

9. CONFIDENTIALITY

9.1 Each party shall hold the other's confidential information in strict confidence.

9.2 Confidential information shall not be disclosed to third parties without prior written consent.

9.3 Exceptions include publicly available information, independently developed information, and legally required disclosures.

9.4 Confidentiality obligations survive termination for two (2) years.

10. TERM AND TERMINATION

10.1 Term. Month-to-month basis beginning on date of initial payment.

10.2 Cancellation by Client. Thirty (30) days' written notice to Admin@limitlessroofingcollective.com before next billing date.

10.3 Termination by LRS. Immediate termination for: non-payment (15+ days), material breach (uncured after 10 days), violation of law, or conduct harmful to LRS.

10.4 Termination for Convenience by LRS. Thirty (30) days' notice; prepaid retainer fees refunded for post-termination period.

10.5 Effect of Termination: License to LRS IP terminates; management and support cease; Client retains GHL sub-account access; up to seven (7) business day transition period if account is in good standing; outstanding fees remain due.

10.6 Data Retrieval. Client is responsible for exporting data before or promptly after termination.

11. LIMITATION OF LIABILITY

11.1 TO THE MAXIMUM EXTENT PERMITTED BY LAW, LRS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES.

11.2 TOTAL LIABILITY SHALL NOT EXCEED FEES PAID BY CLIENT DURING THE SIX (6) MONTHS PRECEDING THE CLAIM.

11.3 These limitations are an essential element of the agreement between the parties.

11.4 LRS is not liable for damages caused by GoHighLevel, third-party platforms, carrier actions, or platform changes.

11.5 LRS EXPRESSLY DISCLAIMS ANY GUARANTEE OF SPECIFIC BUSINESS OUTCOMES. SERVICES ARE PROVIDED "AS-IS" AND "AS-AVAILABLE."

12. INDEMNIFICATION

12.1 Client agrees to indemnify LRS against claims arising from: breach of terms, violation of law (including TCPA), unauthorized use of services, third-party claims from Client's communications, inaccurate content, or failure to obtain proper consent.

12.2 LRS agrees to indemnify Client against claims arising from LRS's gross negligence or willful misconduct.

12.3 Indemnified party shall promptly notify and grant sole defense control to indemnifying party.

13. ACCEPTABLE USE POLICY

13.1 Prohibited Conduct. Client shall not: send spam or unsolicited messages, transmit unlawful or abusive content, engage in deceptive practices, impersonate others, violate intellectual property rights, distribute malware, interfere with systems, harvest personal information without authorization, use services for non-roofing purposes, or resell services without written consent.

13.2 Violations may result in warning, suspension, or immediate termination without refund.

14. DISPUTE RESOLUTION

14.1 Informal Resolution. Good-faith negotiation within thirty (30) days.

14.2 Mediation. Non-binding mediation in Hays County, Texas. Costs shared equally.

14.3 Binding Arbitration. If mediation fails within sixty (60) days, binding arbitration per American Arbitration Association rules. Prevailing party recovers reasonable attorneys' fees.

14.4 Either party may seek injunctive relief to prevent irreparable harm.

14.5 CLASS ACTION WAIVER. DISPUTE RESOLUTION SHALL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS.

15. GOVERNING LAW

15.1 Governed by the laws of the State of Texas.

15.2 Exclusive jurisdiction in state or federal courts in Hays County, Texas.

16. MODIFICATIONS TO TERMS

16.1 LRS may modify these Terms at any time. Changes effective upon posting or written notice.

16.2 Fifteen (15) days' advance written notice for material changes.

16.3 Continued use constitutes acceptance. Client may terminate if they disagree.

17. GENERAL PROVISIONS

17.1 Entire Agreement. This Agreement and any Service Agreement constitute the entire agreement.

17.2 Severability. Invalid provisions shall be modified to minimum extent necessary.

17.3 Waiver. Failure to enforce a provision does not constitute waiver.

17.4 Assignment. Client may not assign without written consent. LRS may assign in connection with acquisition or merger.

17.5 Force Majeure. Neither party liable for failures due to causes beyond reasonable control.

17.6 Independent Contractors. No partnership, joint venture, or employment relationship is created.

17.7 Notices. Written notices via email to Admin@limitlessroofingcollective.com or mail to 12903 Ben Milam Dr, Buda, TX 78652.

17.8 Headings are for convenience only.

17.9 Survival. Sections 5, 8, 9, 11, 12, 14, 15, and 17 survive termination.

CONTACT INFORMATION

Limitless Roofing Solutions
12903 Ben Milam Dr
Buda, TX 78652
Email: Admin@limitlessroofingcollective.com
Phone: +1 512-636-0889
Website: https://www.limitlessroofingcollective.com/

BY ENGAGING THE SERVICES OF LIMITLESS ROOFING SOLUTIONS, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.