Privacy Policy

Effective Date: March 19, 2026 | Last Updated: March 19, 2026

PRIVACY POLICY Limitless Roofing Solutions ("Company," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at https://www.limitlessroofingcollective.com/, communicate with us via telephone, text message, email, or otherwise interact with our services. Limitless Roofing Solutions is a customer relationship management (CRM) automation company that provides AI-powered communication services on behalf of roofing contractors in Texas. We use automated systems to facilitate appointment scheduling, follow-up communications, review requests, and other business communications between roofing professionals and their customers. By accessing our website, providing your contact information, or engaging with our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or provide us with your personal information.

SECTION 1: INFORMATION WE COLLECT

1.1 Personal Information You Provide to Us We collect personal information that you voluntarily provide to us when you express interest in obtaining information about us or our services, when you participate in activities on our website, or otherwise when you contact us. The personal information we collect may include:

Full name (first and last)
Email address
Telephone number (including mobile phone number)
Mailing address and property address
Roofing project details, including project type, roof condition, insurance claim information, preferred scheduling dates, and property characteristics
Payment and billing information (processed through our third-party payment processor)
Communications content, including text messages, emails, and call recordings
Any other information you choose to provide

1.2 Information Collected Automatically When you visit our website, we may automatically collect certain information about your device and your usage of our website, including: - IP address - Browser type and version - Operating system - Referring URLs and exit pages - Pages viewed and time spent on pages - Click-through data - Date and time of visits - Device identifiers - Geographic location (at the city or metropolitan level)

1.3 Information Collected Through Cookies and Similar Technologies We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activities. See Section 8 (Cookie Policy) for details.

1.4 Information Received from Third Parties We may receive information about you from third parties, including our roofing contractor clients, business partners, marketing partners, and publicly available sources.

SECTION 2: HOW WE USE YOUR INFORMATION

2.1 Service Delivery and CRM Automation - To facilitate communications between roofing contractors and their customers - To send appointment reminders and scheduling confirmations via SMS, email, or other channels - To deliver automated follow-up messages regarding estimates, project status, and service completion - To send review and feedback requests following completed services - To manage customer relationships on behalf of our roofing contractor clients - To process and manage leads and inquiries

2.2 Communications - To respond to your inquiries and provide customer support - To send administrative information such as updates to our terms and policies - To deliver marketing and promotional communications where you have provided consent - To send transactional messages related to your roofing project or service inquiry

2.3 Business Operations - To process payments and prevent fraudulent transactions - To analyze usage trends and improve our website and services - To maintain the security and integrity of our systems - To comply with legal obligations and enforce our terms of service.

SECTION 3: SMS/TEXT MESSAGING CONSENT AND DISCLOSURES — TCPA COMPLIANCE

3.1 Consent to Receive Text Messages By providing your mobile telephone number and opting in to receive text messages from Limitless Roofing Solutions or any of our roofing contractor clients, you expressly consent to receive recurring automated text messages (including SMS and MMS) at the mobile number you provided. This consent applies to messages related to appointment reminders, service updates, follow-up communications, promotional offers, review requests, and other communications related to roofing services. YOU ARE NOT REQUIRED TO CONSENT TO RECEIVE TEXT MESSAGES AS A CONDITION OF PURCHASING ANY GOODS OR SERVICES.

3.2 TCPA Compliance Limitless Roofing Solutions fully complies with the Telephone Consumer Protection Act (47 U.S.C. Section 227) and all applicable FCC regulations:

3.4 How to Opt Out - Reply STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any text message - Email Admin@limitlessroofingcollective.com with subject line "SMS Opt-Out" - Call +1 830-929-80363.5 Help and Support Reply HELP to any message, email Admin@limitlessroofingcollective.com, or call +1 830-929-8036.3.6 Supported Carriers Compatible with AT&T, T-Mobile, Verizon, Sprint, U.S. Cellular, and affiliates. Carriers are not liable for delayed or undelivered messages.

We obtain prior express written consent before sending automated marketing texts
We obtain prior express consent before sending informational or transactional texts
We honor all opt-out requests promptly and maintain an internal do-not-contact list
We do not send texts before 8:00 a.m. or after 9:00 p.m. in the recipient's local time zone
We identify ourselves in all text message communications

3.3 Message Frequency and Charges Message frequency varies. You may receive up to 15 messages per month. Message and data rates may apply. We are not responsible for charges imposed by your mobile carrier.

3.4 How to Opt Out - Reply STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any text message - Email Admin@limitlessroofingcollective.com with subject line "SMS Opt-Out" - Call +1 830-929-8036

3.5 Help and Support Reply HELP to any message, email Admin@limitlessroofingcollective.com, or call +1 830-929-8036.

3.6 Supported Carriers Compatible with AT&T, T-Mobile, Verizon, Sprint, U.S. Cellular, and affiliates. Carriers are not liable for delayed or undelivered messages.

3.7 No Sharing of SMS Opt-In Consent: Limitless Roofing Solutions does not share, sell, rent, or distribute your SMS opt-in consent or phone number with any third parties or affiliates for their own marketing purposes.

SECTION 4: HOW WE SHARE YOUR INFORMATION

4.1 With Roofing Contractor Clients — We share your information with contractors on whose behalf we communicate with you.

4.2 With Service Providers — We use GoHighLevel (CRM and automation), Stripe (payments), and Google Analytics (website analytics). These providers access data only as needed to perform their functions.

4.3 For Legal and Compliance Purposes — We may disclose information as required by law, to comply with legal process, or to protect rights and safety.

4.4 Business Transfers — In the event of a merger, acquisition, or similar event, your information may be transferred.

4.5 With Your Consent — We may share information when you have given explicit consent. We do not sell your personal information to third parties.

SECTION 5: DATA RETENTION

- Contact information and communication records: 3 years after last interaction
- Payment and transaction records: 7 years (tax/financial compliance)
- Website usage data: 26 months from collection
- SMS consent records: Minimum 5 years (TCPA compliance)

SECTION 6: YOUR RIGHTS AND CHOICES

6.1 Right to Access — Request a copy of your personal information.

6.2 Right to Correction — Request correction of inaccurate information.

6.3 Right to Deletion — Request deletion of your personal information, subject to legal exceptions.

6.4 Right to Opt Out — Opt out of marketing emails via unsubscribe link, or texts per Section 3.4.

6.5 Contact us to exercise your rights. We respond within 30 days.

SECTION 7: STATE-SPECIFIC PRIVACY RIGHTS

7.1 Texas Privacy Rights — Under the Texas Data Privacy and Security Act (TDPSA), Texas residents have rights to know, correct, delete, obtain portable copies of data, and opt out of targeted advertising. We do not sell personal data. Contact Admin@limitlessroofingcollective.com or call +1 512-636-0889.

7.2 California Privacy Rights — Under CCPA/CPRA, California residents have rights to know, delete, correct, opt out of sale/sharing, limit use of sensitive information, and non-discrimination. We do not sell personal information. Contact Admin@limitlessroofingcollective.com or call +1 512-636-0889.

SECTION 8: COOKIE POLICY

We use strictly necessary cookies, analytics cookies (including Google Analytics), functionality cookies, and marketing cookies. Manage preferences through browser settings. Opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout.

SECTION 9: DATA SECURITY

We implement commercially reasonable security measures including TLS/SSL encryption, encryption at rest, access controls, regular security assessments, and employee training. No method is completely secure; you provide information at your own risk.

SECTION 10: CHILDREN'S PRIVACY

Our services are not directed to individuals under 13. We do not knowingly collect information from children under 13. Contact Admin@limitlessroofingcollective.com if you believe a child has provided personal information.

SECTION 11: CHANGES TO THIS PRIVACY POLICY

We may update this policy at any time. Material changes will be reflected by updating the "Last Updated" date. Continued use constitutes acceptance.

SECTION 12: CONTACT INFORMATION

Limitless Roofing Solutions Attn: Privacy Inquiries 12903 Ben Milam Dr Buda, TX 78652

Email: Admin@limitlessroofingcollective.com Phone: +1 512-636-0889

Website: https://www.limitlessroofingcollective.com/ For TCPA inquiries or to opt out of text messaging, email Admin@limitlessroofingcollective.com with subject line "TCPA Inquiry" or reply STOP to any text message.

SECTION 13: GOVERNING LAW

Governed by the laws of the State of Texas. Disputes subject to exclusive jurisdiction of state and federal courts in Hays County, Texas.

SECTION 14: DO NOT TRACK SIGNALS

Our website does not currently respond to DNT signals.